All returns must have prior authorization. Items incorrectly ordered by the customer and returned to Matreya are subject to a 25% ($25 minimum) restocking charge. Custom synthesized products and accommodation orders may not be returned. If a product has been incorrectly sent to you due to an error on our part, a credit will be issued to your account immediately. Please inspect and verify your order upon receipt. No products will be returned after 30 days (assuming proper storage and handling by customer).
Please contact customer service at email@example.com for assistance with returns.
Phone: (814) 355-1030 or Toll Free: (800) 342-3595
FAX: (814) 355-1031